“Personal Information” encompasses any information that is capable of being associated with a specific person and could be used to identify that specific person whether from the data or information that Hive Carbon-Zero has or is likely to have access to. We do not consider personal information to include information that has been anonymous or aggregated so that it can no longer be used to identify a specific person.
When and what information does the Website collect?
· Information we may collect - We may automatically collect various technical information including the IP address, user login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and information about your visit, including the full URL clickstream to, through and from our sites; materials you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information, and methods used to browse away from the page and any phone number used to call our customer service number; location information when you use our Website or application or when your Wi-fi or Bluetooth-enabled device connect to or is detected by, the wireless networks at our properties; demographic information such as age, language spoken, desired housing characteristics, desired housing location or community.
· Information you may provide - You may give us information about you by accessing the ‘contact us’ section, or by filling up forms available on our Website, or by submitting your resume, or by corresponding with us by phone, e-mail or otherwise or, by you interacting with any of our business partners, suppliers or sub-contractors (including estate agents, sales agents and our professional advisors) engaged on our behalf. This includes information you may provide when you register to use our Website, subscribe to our services (if any), email us, arrange property viewings with us, request brochures from us, complete an enquiry form, provide your resume and when you report a problem with our Website. The information you give us may include your name, address, e-mail address, phone number and any other information relevant to your enquiry or request for information or services which we may request and you may choose to provide to us from time to time.
· Information we may collect from other sources. We may receive information about you if you use our Website or the other services we may provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on our Website. We also work closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
How is the information used?
· Information collected by us or that you may provide or that we may collect from third party may be used:
o To administer and improve our Website or the application to ensure that content is presented in the most effective manner for you; to help promote safe services, inform you about offers, discounts, products, services, updates, customise your experience; to allow you, when required, to participate in interactive features of our service; to deliver relevant advertising to you; to make recommendations to you.
o For internal operations including examine data, testing, research, troubleshooting, survey and statistical purposes.
o To resolve disputes, errors, fraud and other criminal activities.
o To carry out obligations arising from any agreements executes; to provide information in relation to properties, projects, ventures or opportunities; to provide you with information about other properties, goods or services similar to those which you may have enquired or purchased from us;
o to provide or permit third parties to provide you with information of goods or services or opportunities that we think would be interest to you; promote the business.
Does the Website share my information with any third parties?
We respect and understand that you do not want your Personal Information to be shared with other companies or third parties and therefore, we are not in the business of selling it to others.
We may share your Personal Information, if necessary, in order to investigate, or take action regarding illegal activities, suspected fraud, circumstances involving illegal activities, or as otherwise required by law, in connection with a corporate transaction, such as a sale of a subsidiary or a division, merger, consolidation, or asset sale, or in the unlikely event of winding-up.
Storage of Information
· We have implemented Google Analytics features based on Display Advertising (Google Display Network Impression Reporting, and Google Analytics Demographics and Interest Reporting). Visitors can opt out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings.
· We, along with third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies together to report how our ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to our site.
· No use or services available on this website are directed towards children. Hive Carbon-Zero does not knowingly collect Personal Information from children or offer its services to children.
Social Media (Features) and Widgets
If we possess your contact information, we may want to keep you posted about of products, services and events, through email and/or call. Should you prefer not to be updated with Hive Carbon-Zero’s services, products, promotional activities, news and latest information and receive such marketing materials, please send an email to unsubscribe to firstname.lastname@example.org.
We shall update your preference, however, note that if you opt out of the emailing list, we may not be able to remove your Personal Information or information from our database or that of third parties
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